Privacy Policy

Privacy Policy

Effective Date: January 2, 2026

Pockzo (“we,” “our,” or “us”) operates the website https://www.pockzo.com (the “Site”).
This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our Site.

1. Information We Collect

When you visit or interact with our Site, we may collect the following personal information:

  • Full name

  • Shipping address

  • Email address

  • Phone number

  • Order and transaction details

  • IP address and browser/device information

Payment information is processed securely by third-party payment providers. We do not store or have direct access to your full payment details.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order confirmations and shipping updates

  • Provide customer support

  • Send promotional emails and special offers (you may opt out at any time)

  • Improve our website, services, and marketing efforts

  • Prevent fraud and ensure site security

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience and analyze site traffic.

These may include:

  • Shopify cookies

  • Meta (Facebook/Instagram) Pixel

  • TikTok Pixel

Cookies help us understand how visitors interact with the Site and allow us to improve performance and advertising relevance. You can disable cookies through your browser settings if you prefer.

4. Email Marketing

By providing your email address, you may receive:

  • Order confirmations

  • Shipping notifications

  • Promotional emails and discounts

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email.

5. Sharing Your Information

We may share your personal information with trusted third parties only as necessary to operate our business, including:

  • Shopify (eCommerce platform)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and fulfillment partners

  • Marketing and analytics services

We do not sell your personal information.

6. Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

California Residents (CCPA)

If you are a California resident, you have the right to:

  • Request access to the personal information we collect

  • Request deletion of your personal information

  • Opt out of the sale of personal data (we do not sell data)

European Residents (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict processing

  • Request data portability

To exercise any of these rights, contact us using the information below.

8. Age Restriction

Our Site is intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18.

9. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised effective date.

11. Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Pockzo
Email: anyilispena1990@gmail.com
Website: https://www.pockzo.com